Jonathan Gardner's Portfolio


    This page lists all of the information about my position at Lifetouch. If you need any more information check out my Contact Info page and let me know. I retain all rights to the material that is available for download or viewable.

Customer Service Support Specialist
Job Title : Customer Service Support Specialist
Start/End Date : June 23, 2002 to July 1, 2003
Supervisors :
  Karen Gardner (Territory Manager)

Company Information :
  Lifetouch NSS, Inc
  3507 State Route 5
  Cortland, OH 44410
  Lifetouch NSS Inc. Website

Clients :
  Various schools from Northeast Ohio and Pennsylvania. This office works with Pre-K to 12th grade. In essence they work with Elementary Schools all the way to High Schools.

Applications Used :
  MS Office, Win 98 and XP, Network software, and In-house Software (for company information and pictures).

Equipment :
  Various office equipment, Cameras, Lights, Stands, and other various Photography equipment.

Responsibilities :
  Customer Service, cash handling, deposits, account reconciliation. client inquires, maintained accurate and complete records (both electronic and paper), maintained confidentialities of school/customer related information, provided clerical support, insured office equipment was in order, properly handled job bags, collected, sorted, and counted money, also provide technical support for office computers and network.

More Information :
  I worked for Lifetouch my Senior year of High School. This position helped out a lot in getting prepared for both college and real work positions. The experience I gained by working with Clients directly is extremely helpful. Having good communication skills is essential in the business word. This applies to just about every position out there. Even though this wasn't a career position for me, I still learned a lot. I also gave the position and the company my best work.

Reason For Leaving :
  Simply put I moved away from home to go to College. So I was unable to continue working at this Lifetouch office once I moved out of state.

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